Privacy notice
Karrousel (hereinafter, the "Company"), with address at Ahia Magdalena 103 - A, Veronica Anzures, Miguel Hidalgo, Mexico City, Mexico, ZIP 11300, is responsible for processing the personal data collected through its websites karrousel.com and en.karrousel.com (collectively, the "Sites").
Protecting your personal information is very important to us. This Privacy Notice aims to inform you about how we process your personal data in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP).
1. Personal data we collect
We may collect the following personal data directly when you provide it through contact forms, subscriptions, purchases, or while browsing the Sites:
- Full name
- Phone
- Shipping and/or billing address
- Payment data (via secure gateways; Karrousel does not store your full financial information)
- Usage information from the Sites (cookies, IP address, browser, approximate location).
2. Purposes of processing
Personal data will be used to:
- Respond to requests for information about our products and services.
- Process purchases and make deliveries.
- Manage invoicing and administrative processes.
- Provide customer support and service.
- Improve your browsing experience on the Sites.
- Send you commercial communications, promotions, and news, when you have given your consent.
3. Data sharing
Your data may be shared with:
- Technology service providers (hosting, payment processing, shipping).
- Competent authorities, when required by law.
We will not sell, rent, or transfer your personal data to third parties unrelated to the purposes mentioned above.
4. Use of cookies
The Sites use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze usage trends. You can disable cookies in your browser, though some Site features may be limited.
5. ARCO rights
You may exercise your rights of Access, Rectification, Cancellation, or Objection (ARCO) regarding your personal data at any time, as well as revoke your consent for its use.
To do so, send a request to: privacidad@karrousel.com, including:
- Name and contact method
- Documents proving your identity
- A clear description of the data for which you wish to exercise your rights
We will respond within a maximum of 20 business days.
6. Security
We have implemented administrative, technical, and physical measures to protect your personal information against loss, unauthorized access, alteration, or improper disclosure.
7. Changes to this Privacy Notice
This Notice may be modified at any time. Updates will be available at karrousel.com/privacidad and en.karrousel.com/privacy.
8. Contact
If you have any questions about this Privacy Notice, you can write to us at:
privacidad@karrousel.com
Ahia Magdalena 103 - A, Colonia Veronica Anzures, Miguel Hidalgo, Mexico City, Mexico, ZIP 11300
karrousel.com | en.karrousel.com